The Cyberwatching.eu team written this report, presenting the results of the analysis of the risk and recommendations on cybersecurity services from different angles, which include the results of a COVID survey which was carried out during several months is quite interesting having been undertaken as an additional task outside of the normal expected planning of the Cyberwatching.eu project. The conclusions and recommendations are thus also reflective of the input and feedback from the relevant stakeholders giving even more credence to our approach.
The COVID-19 pandemic has created a hitherto unforeseen environment where the dependency on digital information, data privacy and IT security were of paramount importance. Whilst physical human contact has reduced, the usage of digital communications and exchange of data has exploded at an unprecedented rate. People were forced to work from home without much prior notice. Business and organization data has been migrated from IT secure systems to personal devices. Families have relied on digital means of communication to maintain social ties. The elderly have found themselves needing to adapt to such means of communication to keep in contact with loved ones. Governments have struggled between controlling the pandemic, enforcing measures to protect citizens but faced with the issues surrounding data privacy. The combination of these requirements and behaviours has led to paradigm shifts that raised weakness and threats which thus far did not exist. With sudden limits on personal movement, workplace shifts, health reporting, health tracking, data privacy has become an even more sensitive and important topic to address.