SME end-user club and the Marketplace have been initially defined as key assets of cyberwatching.eu. Both of them aimed to provide services to the end-users of the project, namely European small and medium enterprises (SMEs). However, during the evolution of the project, following the continuous SME needs assessment and user experience feedback, the two concepts have closely merged into a unified cyberwatching.eu service offer to SMEs, offering multiple SME tools and services ‘under one roof’. For this reason, the purpose of this document is to report on the main SME-targeted developments, tools and services provided for the end-user SMEs, explain their needs and feedback, and provide recommendations for the future.
This early validation & end-users’ club final report, therefore, refers to the key outputs of the cyberwatching.eu which target SMEs. The document aims to report on the main developments and achievements facilitating services for the end-users, analyse the SME needs and feedback received from them, and to provide some insights on potential future actions, supporting SMEs.